Privacy Policy

Last Updated: June 22, 2026

This Privacy Policy explains how Lone Star Dog Training and Care LLC ("Company," "we," "our," or "us") collects, uses, discloses, retains, and protects personal information when you visit our website, submit a form, contact us, book services, purchase digital products, make payments, subscribe to content, communicate with us, or interact with us online.

This Privacy Policy is intended to provide notice under applicable United States and Texas privacy principles, and, where applicable, privacy laws that may provide certain rights to residents of particular states. This Policy does not create rights beyond those required by applicable law.

1. Who We Are

Lone Star Dog Training and Care LLC is a dog training and care business located in Round Rock, Texas. Public contact email: lonestardogtraining@gmail.com.

2. Scope of This Policy

This Privacy Policy applies to information collected through our website, online forms, booking tools, payment links, digital product pages, email, text messages, direct messages, social media lead forms, online lessons, subscriptions, and other online interactions. It may also apply to information collected during service intake, scheduling, and service communications.

This Policy does not control the privacy practices of third-party platforms, including Facebook, Instagram, Meta, Google, PayPal, Venmo, Square, Stripe, Zelle, DocuSign, Typeform, website hosts, email providers, scheduling tools, analytics providers, advertising platforms, or other outside services.

3. Personal Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

A. Contact and Identifier Information

Name, email address, phone number, mailing address or general location, social media handle, preferred contact method, and communication history.

B. Booking and Service Information

Service requested, dates requested, lesson type, training goals, package selection, dog name, dog breed, dog age, dog sex, dog weight, dog photos or videos you provide, household information relevant to dog training, pickup/drop-off details, scheduling details, and notes about your goals.

C. Dog Health, Medication, Prevention, and Safety Information

Vaccination records, veterinarian information, health status, allergy information, diet, medication instructions, parasite prevention, flea/tick/heartworm prevention status, prevention product name, last administration date, medical conditions, seizure history, injuries, contagious disease concerns, special needs, emergency contacts, and other information needed to evaluate, schedule, provide, document, and safely manage dog training, boarding, transportation, or related services.

D. Behavior and Training Information

Behavior history, bite history, aggression history, reactivity, anxiety, phobias, crate history, leash behavior, potty training information, socialization history, owner concerns, training videos, training progress, follow-up notes, and other information relevant to training and safety.

E. Payment and Transaction Information

Purchase history, invoice details, amount paid, payment method type, transaction status, billing information, refund or chargeback information, and related records. Full card numbers are generally processed by third-party payment processors and not stored by us in full card-number form.

F. Communications and Content You Submit

Emails, text messages, direct messages, form submissions, reviews, testimonials, comments, photos, videos, social media interactions, and other content you choose to send us.

G. Website, Device, Cookie, and Analytics Information

IP address, device type, browser type, operating system, pages viewed, referring page, approximate location, time and date of visit, form activity, interaction data, cookie identifiers, advertising identifiers, and similar technical information, if collected by our website, hosting provider, analytics tools, security tools, embedded content, or advertising tools.

4. How We Collect Information

We may collect information directly from you, automatically through website technologies, from payment processors or booking tools, from social media platforms when you message us or submit a lead form, from veterinarians or emergency contacts when needed for services, from review platforms, or from other sources you authorize.

5. How We Use Personal Information

We may use personal information to:

• respond to inquiries and messages;
• evaluate service requests and determine whether a dog may be accepted;
• schedule, book, confirm, provide, document, and improve services;
• process payments, invoices, refunds, credits, deposits, and chargebacks;
• provide online lessons, digital products, subscriptions, downloads, and educational content;
• maintain client, dog, health, vaccination, prevention, medication, safety, accounting, tax, insurance, and legal records;
• communicate about scheduling, service updates, reminders, payments, documents, follow-up instructions, and business matters;
• send marketing communications, offers, updates, newsletters, promotions, affiliate links, sponsored content, training tips, and information about our services, where permitted by law;
• personalize or improve website content, advertising, and client communications;
• measure website traffic, form performance, advertising effectiveness, and content performance;
• protect dogs, people, property, business operations, legal rights, safety, and security;
• prevent fraud, spam, abuse, unauthorized access, and misuse of our website or services;
• enforce agreements and policies;
• comply with legal, tax, accounting, insurance, law enforcement, and regulatory obligations;
• respond to disputes, complaints, chargebacks, legal claims, or emergencies.

6. Cookies, Pixels, Analytics, and Similar Technologies

We do not necessarily place every type of cookie or tracking technology ourselves. However, our website, hosting provider, forms, payment processors, security tools, embedded content, social media integrations, analytics tools, advertising platforms, and other third-party services may use cookies, pixels, tags, scripts, local storage, or similar technologies.

These technologies may be used to operate the website, remember preferences, process payments, secure forms, prevent fraud and spam, measure traffic, understand content performance, improve user experience, analyze marketing, or deliver and measure advertising if such tools are enabled.

We do not currently need non-essential advertising cookies to provide basic services. If we enable analytics, Meta/Facebook Pixel, Google Ads tags, TikTok Pixel, retargeting, or similar advertising tools, those tools may collect or receive information from our website and other websites and may use that information according to their own policies. Some privacy laws may treat certain advertising, retargeting, or cross-context tracking as a "sale," "sharing," or processing for targeted advertising, even when we do not sell a client list for money.

You may control cookies through your browser settings and, where available, through website cookie tools. Blocking cookies may affect website functionality, payment processing, embedded content, forms, or other features.

7. Email, Text Messages, and Marketing Communications

If you contact us, submit a form, make a purchase, book a service, or become a client, we may send you service-related messages about your inquiry, booking, payment, documents, dog, lessons, updates, or related business matters.

We may also send marketing emails, offers, newsletters, training tips, subscription information, affiliate links, sponsored content, or promotions where permitted by law. You may unsubscribe from marketing emails by using an unsubscribe link where available or by contacting us at lonestardogtraining@gmail.com. Even if you unsubscribe from marketing emails, we may still send transactional, service, legal, safety, or account-related messages.

We will use marketing text messages only where we believe we have appropriate consent or another lawful basis. You may opt out of marketing texts by following the instructions in the message, such as replying STOP, where supported.

8. How We Share Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Policy:

• payment processors and financial platforms, such as Stripe, Square, PayPal, Venmo, Zelle, banks, card networks, fraud prevention tools, and chargeback systems;
• website hosting providers, form providers, scheduling tools, email providers, text messaging providers, CRM tools, cloud storage providers, and document-signing tools;
• advertising, analytics, and social media platforms, such as Meta/Facebook, Instagram, Google, TikTok, or similar platforms, if enabled;
• veterinarians, emergency veterinary clinics, animal care providers, emergency contacts, or transportation providers when needed for dog care, safety, or emergency purposes;
• accounting, tax, legal, insurance, bookkeeping, business, and professional service providers;
• law enforcement, courts, regulators, government authorities, or other parties when required or permitted by law;
• parties involved in a business transfer, merger, sale, financing, acquisition, reorganization, or similar transaction involving our business or assets;
• other parties with your direction, consent, or as necessary to provide requested services.

We require service providers to use information only for the services they provide to us where appropriate and feasible, but third-party platforms may also process information under their own terms and privacy policies.

9. Sale, Sharing, Targeted Advertising, and Client Lists

We do not sell client lists, phone numbers, email addresses, signed agreements, payment information, dog health records, vaccination records, medication information, veterinarian information, behavioral notes, emergency contact information, or private client communications to data brokers, pet retailers, advertisers, or unrelated third parties.

We may use personal information to market our own services to you. We may also use advertising platforms, analytics tools, retargeting tools, pixels, affiliate links, sponsored content, or partner offers. Some privacy laws may define certain advertising or data-sharing practices as a "sale," "sharing," or processing for targeted advertising. Where applicable, you may opt out of such activities by using available cookie tools or contacting us at lonestardogtraining@gmail.com.

If our practices materially change in the future and we decide to sell or share personal information in a way that requires notice, consent, or opt-out rights under applicable law, we will update this Privacy Policy before the change takes effect and provide any required notice, consent opportunity, or opt-out method.

10. De-Identified and Aggregated Information

We may use or disclose de-identified, aggregated, or non-personally identifiable information for business, marketing, analytics, research, partnership, content, or operational purposes. For example, we may share general information such as common dog breeds served, general service areas, approximate audience statistics, website traffic, or general training topics, provided it does not identify a specific client.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain records, comply with legal, tax, accounting, insurance, and business obligations, resolve disputes, enforce agreements, prevent fraud, protect safety, and maintain historical service records.

Retention periods may vary depending on the type of information, the nature of the service, legal requirements, insurance needs, dispute risk, tax and accounting requirements, and business operations.

12. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, internet transmission, email, text message, payment system, or electronic storage system is completely secure. You use the website and transmit information at your own risk.

Please do not send sensitive payment card details, passwords, Social Security numbers, or unnecessary sensitive personal information by ordinary email, text, direct message, or website form.

13. Your Privacy Rights and Choices

Depending on where you live and which laws apply, you may have rights to request access to personal information, correction of inaccurate information, deletion of personal information, a copy of personal information, opt-out of targeted advertising, opt-out of certain sales or sharing of personal information, and appeal a privacy request decision.

To make a privacy request, contact us at lonestardogtraining@gmail.com. We may need to verify your identity before responding. We may deny or limit requests where permitted by law, including when information must be retained for legal, tax, accounting, safety, service, dispute-resolution, fraud-prevention, insurance, or contractual reasons.

We will not discriminate against you for exercising privacy rights where prohibited by applicable law.

14. California Privacy Notice, Where Applicable

If the California Consumer Privacy Act, as amended, applies to our business and your information, California residents may have rights to know, access, delete, correct, limit certain uses of sensitive personal information, opt out of sale or sharing, and not be discriminated against for exercising privacy rights. We do not sell client lists or dog service records. If we use advertising technologies that constitute "sharing" under California law, you may opt out by using available cookie tools or contacting us at lonestardogtraining@gmail.com.

15. Texas Privacy Notice, Where Applicable

If the Texas Data Privacy and Security Act or another Texas privacy law applies to our business and your information, Texas residents may have rights to confirm whether we process personal data, access personal data, correct inaccuracies, delete personal data, obtain a portable copy of personal data, opt out of targeted advertising, opt out of sale of personal data, and opt out of certain profiling decisions. Requests may be sent to lonestardogtraining@gmail.com.

We do not knowingly sell sensitive personal data without consent where consent is required by law.

16. Children and Minors

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, contact us at lonestardogtraining@gmail.com and we will review the request.

Minors should use our website only with involvement of a parent or legal guardian. Services involving a dog must be arranged by an adult with authority to enter into agreements and provide information about the dog.

17. Links to Third-Party Websites

Our website may link to third-party websites, platforms, payment processors, social media pages, embedded content, review sites, or partner offers. We are not responsible for the privacy practices, security, content, or policies of third parties. Review their privacy policies before providing information.

18. International Visitors

We are located in the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new "Last Updated" date. Continued use of the website after changes are posted means you acknowledge the updated Policy.

20. Contact

Questions or privacy requests may be sent to: lonestardogtraining@gmail.com.